Routing calls with IVR eg "press 1 for sales, 2 for accounts" etc
What do Leadline do?
Route calls using IVR to any numbers, anywhere at any time
Calls route via "press options" - eg press 1 for sales. 2 for accounts
How does it work?
You select the type of number that you want callers to ring. There is a good choice of UK geographic (01 or 02 numbers) or non-geographic numbers (0800, 0844, 0845, 0871 numbers)
Then you look at how you want your calls to be routed, how many press options you need etc and then a routemap is created.
Once the routemap is in place, then Leadline start to build the campaign for you. You need to allow 5 working days. The routing is always tested thoroughly before the line goes live.
How much does it cost?
One off set up fees start at £300.00
Monthly charge of £50.00 (no contractual tie-ins), just one months notice is required
This monthly fee is a flat rate if the calls route to UK landlines. If calls route to mobiles or international numbers then additional charges will apply.
Call Leadline 0844 669 6000
