Non-geographic numbers,NGNs,freephones,local call rates and national call rates,0800,0845,0870,0871,call centre servicesLeadline

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Non-geographic Numbers (NGNs)

Leadline always provide you with a choice of non-geographic numbers.

A standard non-geographic number is included when you take an IVR service with Leadline.

If you just want a stand alone non-geographic number and no other Leadline services there is a one off set up fee of £25.00 and a monthly rental of £5.00 - there is no contractual tie-in.

These are the rates if you want a special non-geographic number: 

Number  One off set up fee  Monthly fee, no tie-in Monthly fee, min 12 month contract 
 Silver       £100.00  £25.00  £20.00
 Gold  £250.00  £75.00  £50.00
 Platinum  £500.00  £150.00  £100.00

Types of non-geographic numbers available with rates

0800 Freephone

This call is free to callers and so may well encourage a higher response rate, particularly if you are prospecting members of the public. 

Your charges are based on 4p per minute

0844 Local call rate

Callers pay 5p per minute irrespective of where the customer is based in the UK.

There is no charge to you.

0845 Local call rate

Callers pay a local call rate irrespective of where the customer is based in the UK.

There is no charge to you.

0870 National rate

Callers are charged at the same rate as if they are making a national call.

There is no charge to you at the moment, but this is likely to change in the Spring. At the same time revenue share on 0870 numbers is due to be phased out - Oftel have yet to confirm an actual date.  

0300 National rate 

Callers are charged at the same rate as if they are making a national call.

There is no charge to you.  This is a new release of numbers (Feb 08) 

0871 10p per minute 

Callers are charged at 10p per minute. 

There is no charge to you.  Leadline will revenue share if you are a charity - the amount of the share will depend on volumes.

Porting

If you have an existing non-geographic number, then you may be able to port that number to a DDI or onto Leadline's IVR platform.  Porting agreements are in place with  most providers, but to check, contact Leadline first.  

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